This learning module has been accredited by the Royal College of Nursing and was last updated in 2019.
All modules are subject to external double-blind peer review and checked for plagiarism using automated software.
Duration: 02:00:00 Type: CPD modules Level: Students, Qualified Nurses
Elaine Bramhall, Managing director, consultant and trainer, Effective Communication Matters, Manchester, England.
Develop effective communication skills and identify their role in compassionate nursing care. Adopting a more conscious style of communicating with patients and carers can improve health outcomes and patient satisfaction.