Improving healthcare outcomes through the delivery of patient-centred care

This learning module has been accredited by the Royal College of Nursing and was last updated in 2016.

All modules are subject to external double-blind peer review and checked for plagiarism using automated software.

Duration: 01:00:00 Type: CPD modules Level: Students, Qualified Nurses

Author

Heather Gluyas, Associate professor, School of Health Professions, Murdoch University, Mandurah, Western Australia, Australia.


Short description

Discover how patient-centred care and the development of a therapeutic relationship between nurses and their patients can improve outcomes, make better use of resources and enhance the patient experience.


Detailed description

Patient-centred care is a model of care that respects the patient's experience, values, needs and preferences in the planning, co-ordination and delivery of care. A central component of this model is a therapeutic relationship between the patient and the team of healthcare professionals. The implementation of a patient-centred care model has been shown to contribute to improved outcomes for patients, better use of resources, decreased costs and increased satisfaction with care. This learning module provides an overview of the barriers to providing patient-centred care and identifies strategies that can be implemented to overcome them.

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