CPD modules
Educating children's nurses to communicate bad news
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Course description
This module aims to enable the children's nurse to reflect on his or her skills and preparedness for dealing with difficult situations, such as providing the results of tests and confirming the requirement for surgery, and for when they have to deliver difficult news and support families through these challenging situations.
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Learning aims and intended outcomes
- Summarise the key steps in steering families through a difficult discussion
- Identify issues that may need to be addressed during such discussions. For example, some relatives may accommodate difficult news at a slower pace and may therefore need more time for further explanation and clarification
- Discuss why clarity, honesty and empathy are of crucial importance when breaking bad news
- Assess your own communication skills in difficult situations and be able to identify areas for improvement
Syllabus
- Introduction
- Take responsibility
- Making contact with the family
- Think ahead
- Preparing the family for bad news
- Additional components of the communication toolkit
- Preparing for registration
- Maintaining skills
- Mentoring
- Conclusions
Disclaimer
Please note that information provided by RCNi Learning is not sufficient to ensure competence in the skill. Assessment of competence should take place in line with local practice. Practice should always align with local protocols and procedures, latest guidelines and any regulatory code. All modules should currently be viewed together with available national and local Covid-19 guidelines. For advice, go to www.rcn.org.uk/covid-19
Syllabus
- Introduction
- Take responsibility
- Making contact with the family
- Think ahead
- Preparing the family for bad news
- Additional components of the communication toolkit
- Preparing for registration
- Maintaining skills
- Mentoring
- Conclusions
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