This learning module enables readers to examine attitudes and how people perceive issues and processes in care and deem what is important, good, relevant and appropriate. It explores the function of attitudes, considers how they are formed and reflects on the process of attitude change, examining how persuasion can be used to enable individuals to revisit behaviours that seem problematic or less effective. The provision of culturally sensitive care is also highlighted.

Disclaimer

Please note that information provided by RCNi Learning is not sufficient to ensure competence in the skill. Assessment of competence should take place in line with local practice. Practice should always align with local protocols and procedures, latest guidelines and any regulatory code. All modules should currently be viewed together with available national and local Covid-19 guidelines. For advice, go to www.rcn.org.uk/covid-19/rcn-position