CPD modules

Using the Newcastle Model to understand people whose behaviour challenges in dementia care

  • RCN accredited
  • Peer reviewed
  • Certificate
  • Learning time: 02 hrs
  • Last updated: 2020
  • Link to RCNi portfolio

This learning module presents the Newcastle Model, a psychosocial model that provides a framework and process by which to understand behaviour that challenges in terms of unmet needs. A structure in which to develop effective interventions that keep people with dementia central to their care is also discussed. This module can be used to inform nursing care for older people or advice offered to care home staff or families.


Please note that information provided by RCNi Learning is not sufficient to ensure competence in the skill. Assessment of competence should take place in line with local practice. Practice should always align with local protocols and procedures, latest guidelines and any regulatory code. All modules should currently be viewed together with available national and local Covid-19 guidelines. For advice, go to

Louisa Jackman, Associate lecturer, Newcastle University and lead psychologist in Older People Psychology Services, Northumbria Healthcare NHS Foundation Trust.
Aileen Beatty, Clinical lead, behaviour support team, Northumbria Healthcare NHS Foundation Trust.

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